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New Rules Around Ground Rent

New Rules Around Ground Rent

The Leasehold Reform (Ground Rent) Act 2022, which comes into effect at the end of June, introduces changes that affect property purchases involving leasehold dwellings. If you represent buyers or landlords, you should be aware of the upcoming changes. These include:...
The Legal Ombudsman’s Approach to Putting Things Right

The Legal Ombudsman’s Approach to Putting Things Right

1. Summary When deciding a complaint, the Legal Ombudsman (LeO) bases its decision on the evidence available and what is fair and reasonable in the circumstances. Any outcome will be based on the impact of any poor service and the individual circumstances of the case....