Financial Sanctions & Russia – Update
We have recently had enquiries from a number of firms in respect of the Government’s sanctions on Russian nationals and organisations in light of the conflict in Ukraine. The SRA have recently provided some guidance. The situation is fast-moving and therefore the following links below provide the most recent guidance from the SRA.
If you have any further questions, please let us know and we will be happy to help.
The Trust Registration Deadline is Fast Approaching
The Money Laundering and Terrorist Financing Regulations 2017 and the amendment in 2022 require certain Trusts (read our article) to be registered by 1.9.22 and newly created Trusts to be registered in accordance with the new rules.
It is worthy of note that the Trust Register has been in place since 2017 but it is now being updated. Read more here
In our Partners Newsletter this month, we highlight the range of services offered by our partners, who we have carefully chosen for their expertise in the legal sector.
IT Support, Cybersecurity & Managed IT Services
LP Networks is a trusted provider of IT Support, CyberSecurity and Managed IT Services. We are dedicated to supporting your IT and CyberSecurity. We can take care of everything you need to ensure the safe, secure and reliable operation of your business’ technology infrastructure. As accredited partners of the leading technology providers and experts in our field, we provide fast and customer focussed solutions and support without any costly surprises.
Why good IT support should be at the top of every law firm’s wish list.
Working within the legal sector involves having a keen eye for detail, being able to spot a loophole in a contract, remembering a statute or legal precedent, and checking that every ‘I’ is dotted and every ‘T’ is crossed. Not paying attention to detail can be costly; whether that is a cost to a client or a cost in lost reputation, missing something vital can result in negative consequences. The same can be said for the IT sector. A good Managed Service Provider must ensure that every part of their client’s IT infrastructure is working as it should, proactively checking for threats or potential problems. Again, it’s all about having a high level of expertise and a good eye for detail.
And so, by that measure, having excellent IT support can make a seriously positive impact on a law firm, but having the wrong support in place can turn clients off. Imagine working hard to build up the reputation of your law practice, only to have all that work damaged by a poorly maintained and supported IT system.
Worried about how to protect your firm from cybercrime, including ransomware attacks and email account takeover? The solution is Mitigo.
Every law firm, large or small, is now a target for cybercriminals. Automated attacks will find the vulnerabilities in your technology, poorly trained people and any inadequate policies or procedures, putting your business at risk. Which is why cyber protection is no longer the job of IT support: it requires specialist help. Without adequate protection in place, firms could face theft of information, data, financial and intellectual property, serious business disruption, as well as reputational damage, and even potential for regulatory action and fines.
The Mitigo Cybersecurity Solution
Mitigo’s support has been designed for law firms, to offer proportionate, affordable, ongoing security, to safeguard against cybercrime and includes a dedicated expert client helpdesk. After assessing your risks, they will take care of the three areas needed to keep your firm safe:
- technology – includes detailed technology assessments, penetration testing and vulnerability scanning
- people – includes eLearning, testing and simulated phishing
- governance – includes policies, personalised staff cyber security handbook and risk management framework.
Emergency Cyber Breach Response
If you’ve suffered – or even just suspect that you’ve suffered a cybersecurity incident, you need to act quickly. Mitigo provides a rapid response, containment and investigation service, and can assist you with reporting obligations to regulators and clients.
Millions of cyberattacks will take place across the UK in 2022 and many thousands of businesses will be seriously damaged. They will include law firms. The firms which avoid damage will be those that have taken proactive steps to protect themselves. To help you join this group of secure businesses this article outlines a plan with the aim of some guidance: Cybersecurity Vulnerabilities in 2022
DNS Document Network Services
Providing first class services that increase productivity and allow you to focus on the core areas of your business. Established in 1996, Document Network Services have over 25 years of experience supplying and supporting award winning hardware and industry leading software whilst delivering first class Managed Services and helpdesk support facilities – helping businesses to reduce costs, increase efficiency and innovate.
Centrally located within the Midlands, DNS work with local and national organisations of every size, from small businesses to global enterprises, providing responsive and approachable services alongside the products, resources and support of leading international solution partners. The DNS approach is to recognise what people’s frustrations are in regards to their print environment and document management and find a solution to overcome them. Their dedicated team of Admin, Finance, in-house Technical Support, Sales and Marketing work hand in hand to ensure that their customers are at the centre of what they do.
Remote work and its lasting impact on informational records capture.
The impact of COVID has left many organisations working from home for the foreseeable future. Getting users to be records-compliant is difficult enough at the best of times, but working remotely adds even more challenges with maintaining daily records of transactions including new documents, file notes, records of phone conversations and phone meetings.
Many remote workers are being asked to use their own devices without access to the corporate networks, software or to their EDRMS. Transferring work files has become an issue, and many are returning to sharing files with colleagues through email, Dropbox and even physical USB drives.
Government agencies and businesses alike are grappling with the records management challenges of the remote work era and for them, capturing email records is critical. This can be a challenge when system integrations in the workplace are not always possible on home devices and there is no email capture client software available.
The record-keeping obligation isn’t going away. Now, while there may be a technology dream that records will be automatically captured without anybody having to do anything, this isn’t coming to fruition any time soon. The problem for many organisations is that record-keeping outside of the records area is not high on the priority list and people generally name their documents with ill-conceived names and file them where they can’t be found.
Whether you are scanning incoming correspondence, digitising complete case files or registering incoming emails, EzeScan can provide the solution that meets your needs. Make documents available to your legal teams faster by creating one central location to access all incoming correspondence whether it enters the business as hard copy, fax or email. Securely capture and access your case-related documents wherever and whenever you want.
- Capture case documents on the fly
- Minimise document handling
- Accelerate document delivery
- Reduce or eliminate data entry
- Increase document security
- Digitisation, compliance and goverments standards
Digitalising client due diligence checks
Mirror is an EIDV tool and AML solution that allows firms to KYC clients in as little as 15 minutes via one centralised, online dashboard. If you’d like to learn more how Mirror can help your team focus on matters, not admin, you can watch our demo video, or get in touch with our team.
Find out more, read our blog: 3 ways EIDV can help you meet SRA standards
Your Compliance Sanctuary
Mirror revolutionises compliance in a simple all-in-one system for your KYC and AML requirements. Utilising the latest technology in biometric identity verification, document validation and AML checks, Mirror provides a quick and painless solution to your client due diligence checks, including a fully automated audit trail, which exceeds current UK regulatory requirements.
As Mirror joins our exclusive Partners list, our TSPmembers will have the unique opportunity to speak to them about how they could improve your firm’s due diligence and processes, saving time, money and improving client care.
To speak to Mirror about how they can work with your firm to streamline and digitalise your CDD processes, you can email email@example.com or book a demo here (please note demos are available from the 13th of September).
Next Generation Legal Practice Management Software
PracticeEvolve understand the path to perfection is a constantly evolving journey. Mid-tier firms require technology that will remain relevant in a rapidly changing environment. It’s why PracticeEvolve, incorporating Linetime and SOS, is providing progressive, reliable Practice Management Software with a clear pathway to the Cloud. We take responsibility to innovate across products, services and support for you and your future because legal business management matters.
It’s not just about the software either. As the world around us continues to adapt, businesses are always looking for ways to reduce the costs of physical servers with Cloud solutions. Our technology roadmap provides firms with a clear Pathway to the Cloud strategy, enabling you to take advantage of Cloud hosting as the first step toward a native, browser-based cloud solution.
PracticeEvolve work for the future of our clients by committing to an ongoing level of service that includes dedicated resources and regular training. Everything we do is designed to ensure you are always maximising your return on investment.
Just some of the benefits enjoyed by firms globally.
- One-for-all system – removes the hassle of linking different databases together and eases the strain placed on your firm’s architecture.
- Comprehensive feature set – our feature-rich solution completely eliminates unforeseen add-on costs with all PracticeEvolve functionality included as part of your standard package.
- Deep customisation – whether it’s workflows, or precedents data, the system is easily customisable to suit the unique needs of your firm.
- Complete oversight – detailed reports, support and guidance empower you to control your business.
- Exceptional support – all clients have regular access to a customer success consultant to ensure a first class implementation and ongoing guidance focused on regular training and support.
Law Firm Marketing
Law firms are a specialist and unique type of business that requires specific expertise to help deliver effective and compliant marketing campaigns. The Strategic Partner and FireTap Ltd work in unison to deliver law firms with industry-leading expertise with an insight into law firm marketing that is unrivalled.
Fusing the legal knowledge of TSP with the world-class marketing expertise of FireTap provides a unique combination that firms benefit from and built successful and effective marketing and advertising campaigns. Not only will your firm benefit from full-service marketing agency support, but also a robust legal strategy that drives your business forward.
How does brand loyalty work?
Customers who exhibit brand loyalty are devoted to a product, demonstrated by their repeat purchases despite competitors’ efforts to lure them away. For example, people easily choose between Pepsi and CocaCola, Samsung, or Apple, and essentially, consumers won’t stray from their favourite. This may be due to flavour or ease of use, but most of the time, it is likely due to marketing strategies like the Coca ColaChristmas lorry or Apple’s constant innovation.
How to build brand loyalty.
We are not saying that it is easy to build a Nike-sized brand loyalty following overnight, but read our article which highlights some tips to help you get the best start.
Read FireTap’s article about brand loyalty here: How does brand loyalty work?
Charlotte Butterfield and Francine Davies have an impressive combination of 40+ years’ experience. They have finessed their vast wealth of knowledge, skill and know how into achieving something unique. Simplicity is their approach: They put people first. It is immediately apparent that Charlotte and Francine have strong ethics, values and a genuine passion about what they do. They both really care about their clients and candidates. With unrivalled experience, they consistently deliver the best talent for the role. They aim to make a difference and be different.
Butterfield Davies are invested in the future by building a progressive, diverse, inclusive and fairer work community. Unlike other recruiters, Butterfield Davies continue to support and develop the successful candidate with coaching and mentoring. By investing in their relationships, they will help you deliver tangible results for your organisation using your best asset – your employees.
From one day to one week, to one month, to long term– they can help you find the perfect fit. It’s not just recruitment, it’s partnership and consultancy. For the long term. The word authentic is overused, but, put plainly, that is what Butterfield Davies are. They put people first. It is that simple.
You can also find out more information by clicking on this link: https://www.butterfielddavies.com/
Comms Consult have been providing Telecom solutions to the Legal sector for over 20 years, so they have the knowledge to always deliver the right solution first time, every time. We adopt a consultative approach to any potential new customer so that we fully understand each and every aspect of their requirements before we recommend which telephone system would be the right fit. Whether it be an on-premise Mitel solution or a Gamma Horizon hosted phone system.
Our key services include:
- ISDN lines
- SIP Trunks
- Fibre Broadband
- Leased lines
- Free calls to UK landlines & mobiles
- In depth call reporting & analytics
- Full call recording
- Business Mobiles
- Dialler solutions (on-premise or hosted)Inboundcontact centre functionality
- Social media interaction
“We only ever suggest the most beneficial solution that works for your budget. Our commitment to you goes beyond the managed provision of your communication package and we pride ourselves on our extensive after sales care and support.”
Collards Chartered Accountants
Collards are a general practice accounting firm covering a large range of services. At Collards, we have a close working relationship with our clients, which enables us to better understand their financial affairs. Our unique approach ensures clients have a close working relationship with our partners and qualified staff members. We ensure that our clients can comply with all statutory regulations and advise on tax and business planning.
We cover a wide range of business and other activities, including manufacturers, media, retailers, wholesalers, solicitors, publishers, IT solution providers, sports clubs, charities, television personalities and designers. From large companies to small sole traders, we are able to encompass and deliver to a vast range of clients.
“Our expertise encompasses the requirements of small to medium sized businesses and the audit of major companies, together with personal and corporate tax planning and advice.”
Rubix Software provides a complete and integrated service for its clients. From IT support and Web Design and Build, to licensed Software and Case Management. Rubix Software has the experience and knowledge to ensure you get the very best from your systems.
With a combined experience of over 60 years in the Legal sector, our team understand how technology can assist with increasing productivity whilst improving customer service and reducing risk. Whether it is analysing data to help you understand more about your business, bringing together isolated data into a common area for analysis, cleansing data, creating data warehousing, complying with GDPR to ensure data is deleted, we can help. Please remember we are not a bunch of hard-nosed salespeople but friendly and extremely knowledgeable IT Geeks who have worked in this sector for over 20 years, so don’t expect the hard sell but plain and honest advice.
Special offer for members of The Strategic Partners from Rubix Software
2 hours of free data analysis, ensuring you get the most from your data, and if additional work is required, then a 20% discount on our current rates.
What you get
Up to 1 hour of discussion with you about your data, where it is stored and what you ideally want to do with the data, followed by 1 hour of data analysis to determine how the data is best optimised to be reported upon or to comply with GDPR. A report provided to you showing you how you can get the best from your data and, if applicable, a no-obligation quote if further work is needed.
Data, Data, Everywhere
Every organisation collects data, and arguably it is one of the most valuable assets you hold. Data can be used to inform you about how your business is performing or what issues could be arising and provide you with advance warning of impending problems. Your customer data is also so important. How often do your properly market to your existing customer base, and are they aware of other services you provide?
Data can be used to provide reporting to suppliers, and insurers or provide your team with the information to properly deal with cases or alert them to issues. Despite the value of the data, many businesses simply overlook how it can be used as often data is held in different locations, possibly in different formats, and often data cannot be analysed properly because it requires cleansing, or it could be that you simply do not know how to access the information.
However, holding data also has its own risks. Is the data held securely to prevent unauthorised access? It is also important to comply with GDPR and ensure that data no longer being used is properly removed or obfuscated to ensure that it is non-identifiable.
11 Little Films
11 Little Films are experts at creating professionally crafted video content. Whether you are seeking a corporate video, showreel or product demonstration through the use of video, 11 LittleFilms have the creativity and expertise to meet your requirements.
With expertise across a range of sectors, including professional services, 11 Little Films are able to understand and interpret your needs to ensure you receive a perfectly presented video for the intended target audience that will gain the expected level of engagement.
visit their website: www.11littlefilms.com
view their showreel: http://11littlefilms.com/wordpress/showreel
11 little films have full songwriting and recording facilities. They are able to create bespoke musical scores in any style for your videos. They can even make cover versions of existing songs to avoid high licensing costs.
The Strategic Partner
The Strategic Partner provides essential support to law firms. We offer a range of services and consultancy tailored to the Legal sector including guidance and services for regulation and compliance. We have gained a wealth of knowledge and experience in the overall management of law firms and work with them to achieve profitability, stability, and efficiency.
Our goal is to become a valued and respected partner to our member law firms providing high-quality services and solutions at all times. If your firm wishes to review or strengthen its approach to risk, compliance and regulation, you can; call us on 020 3911 9710 email us firstname.lastname@example.org or make an online enquiry.